Help & support

Last updated 2026-10-14

Write to support@drawmie.com — we usually answer within two working days.

How do I pair with my partner?

One of you taps "Invite my partner" and sends the 6-letter code. The other taps "I have a code" and types it.

Can my partner see my drawing before I send it?

No. Nobody sees a drawing until you have both sent yours.

How do I cancel Premium?

In your phone's subscription settings (App Store or Google Play). Deleting the app or your account does not cancel it.

How do I unlink or block someone?

In the app: Us → Unlink. Choose "Unlink & block" to end it now and stop them pairing with you again.

How do I delete my account?

In the app: Us → Delete account. No app? Use drawmie.com/delete-account.